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9jeet handles your account data with care — this page explains exactly what information we collect when you open an account, how we use it, and what choices you have at any point. Access to our platform depends on your local law and eligible regions.
When you create an account with us, we collect the details you provide directly — your name, contact information, and the payment method you choose to use, which may include Nagad or Rocket. We collect this to process your account, verify your identity as required, and keep your wallet transactions linked to the correct account record. We also collect technical data automatically when you visit the site: your device type, browser, IP address and session activity. This helps us maintain account security and understand how the platform performs on mobile — which is how most of you access it. We do not sell your personal data to third parties. We may share data with service partners who help us operate the platform — for example, payment processors handling Nagad or Rocket transfers — but only under data handling agreements that restrict how that data is used. Retention periods apply: we keep account data for as long as your account is active and for a defined period after closure, as required by applicable rules. The specifics depend on the jurisdiction applicable to your account. If you have questions about how your data is being used, the support routes listed on this page are where to start.
This policy covers the data we handle directly through your 9jeet account and the pages and services you access under the 9jeet domain. It does not extend to third-party sites or services you may reach through links on our platform. Understanding what falls inside and outside this policy helps you know where to direct questions.
All data you submit when opening or managing your account — including your registered contact details and wallet method — falls within this policy. This covers Nagad and Rocket payment records linked to your account.
Wallet and payment activity processed through 9jeet is covered here. Records of deposits and withdrawals made via Nagad or Rocket appear in your account history and are subject to this policy's retention and access rules.
Your session behaviour on 9jeet — pages visited, games launched, time on site — is collected as part of normal platform operation. This data helps us identify and fix issues with account navigation and mobile loading on your device.
Links to external payment processors, game studios or other services operate under their own privacy terms. Once you leave 9jeet, this policy no longer applies. Check those third-party policies separately for their data practices.
You have concrete options when it comes to the data we hold on your account. Reviewing what we store, correcting details that are out of date, and asking questions about how your information is used are all actions you can take at any time. To review your account records, log in and go to the account settings section — your registered details, linked payment methods such as Nagad or Rocket, and transaction history are all visible there. If something is incorrect — a name, a contact detail, a wallet record — you can update it directly in account settings or contact support with the specific field you need corrected. Requests to understand what data we hold beyond what is visible in your account can be submitted through the policy contact route listed in the support section below. We aim to respond to data enquiries in a reasonable period, though timing depends on the nature of the request and the applicable rules for your region.
Log in to your account and open the account settings page. Your registered name, contact details, linked wallets and transaction history are shown there. No special request is needed to view what is already visible in your account.
Update incorrect personal details directly inside account settings. For fields that cannot be edited from your end — such as a wallet method tied to a completed Nagad or Rocket transaction — contact support with the specific correction needed.
If you want to understand what data we hold beyond your account view, or how a specific piece of your information is being used, send your question through the policy support route. Include your account identifier so we can locate the right records.
You can request account closure through the support route. We will confirm what happens to your data after closure, including the retention period that applies under the rules relevant to your region and account type.
If you have a question about this privacy policy, want to submit a data request or need to flag a concern about your information, use the contact routes below. We handle policy enquiries separately from general account support so your question reaches the right place. Always include your account identifier when writing in.
Open the live chat icon from any page on 9jeet. State that your query is about the privacy policy or your account data so it is directed correctly from the start.
Send your data or policy question to the support email address listed in your account portal. Include your registered account identifier and a clear description of what you are asking about.
The help section inside your logged-in account includes policy FAQs and a form for data requests. This is the most direct route for submitting a formal query about what data we hold.
We keep account data on secured servers with access restricted to personnel who need it to operate your account or respond to your queries. Cookies are used on 9jeet to keep your session active, remember your account preferences, and help us see where navigation is breaking on mobile. You can manage cookie preferences through your browser settings; note that blocking certain cookies may affect how the account login and wallet pages function. For Nagad and Rocket transactions, payment data is handled by the relevant processor under its own security standards — we receive only the confirmation and reference needed to update your account wallet record. Retention periods vary by data type: session logs are cleared on a shorter cycle than account registration data, which we keep for as long as your account is active and for a period after closure as required by applicable rules.
We use cookies to maintain your logged-in session and record navigation preferences. You can adjust cookie settings in your browser at any time. Some account functions — including wallet pages and the account login flow — may behave differently if session cookies are blocked.
Access to your account data inside our systems is restricted by role. We do not share your login credentials or wallet identifiers with parties outside those needed to process your Nagad or Rocket transactions. If you suspect unauthorised access, contact support immediately.
We hold your registration data for the duration your account is open and for a defined period after closure, as required by applicable rules. Session and technical logs have a shorter retention cycle. After the applicable period, data is deleted or anonymised.
When this policy changes in a material way, we will post a notice on 9jeet and update the effective date at the top of the policy page. Continued use of your account after a notice period means you have seen the updated terms.
These are the questions about data handling, account records and your rights that come up most often. If your question is not covered here, use the support routes in the section above.
We collect the details you submit during registration — name, contact information and your chosen payment method, such as Nagad or Rocket. We also collect technical session data automatically, including your device type, browser and IP address, to keep your account secure and functional.
We do not sell your data. We share information only with service partners who operate under data agreements with us — for example, payment processors handling your Nagad or Rocket transfers. Those partners are restricted in how they can use your data and cannot use it for their own marketing.
Retention periods depend on the data type and the rules applicable to your account region. Registration data is kept for a defined period after closure. Session and technical logs are cleared on a shorter cycle. Contact support to ask about the specific retention period relevant to your account.
Log in and go to account settings — your registered details, linked wallets and transaction history are visible there. For data held beyond your account view, submit a request through the help centre or email support route with your account identifier and your specific question.
Yes. Most fields can be edited directly in account settings. For details that cannot be changed from your account page — such as records tied to a completed Nagad or Rocket wallet transaction — contact support and specify the exact field you need corrected.
This policy applies to your use of 9jeet. Access to the platform depends on your local law and eligible regions. If you are unsure whether accessing the platform is permitted under the rules that apply to you, check your local legal position before proceeding.